"...I really, really want to build a culture and a world that invites people in instead of pushing them out. It's called a 'calling-in culture." (2:00)

"Forgiveness is more powerful than people realize, because it lifts all of this stuff off of you. It's freedom - freedom from revenge, freedom from anger, freedom from hatred." (10:48)

"A call-out is not an invitation for growth. It's the expectation that you've already grown." (5:41)

"...they're feeling that they need to belong to something. And some people think that they'll feel better about themselves if they put somebody else down...think that they can become famous by defaming somebody else." (4:30)

"...with this blaming and shaming, you just invited them to a fight, not a conversation, because you're publicly humiliating them." (4:00)

...we need civility precisely when we're dealing with those people that we find it the most difficult, or maybe even impossible, to respect. (11:44)

...civility is the virtue that makes it possible to tolerate disagreement so that we can actually engage with our opponents, (4:17)

...if you're talking about civility as a way to avoid an argument, to isolate yourself in the more agreeable company of the like-minded who already agree with you, if you find yourself never actually speaking to anyone who really, truly, fundamentally disagrees with you, well, you're doing civility wrong. (13:25)

...to be merely civil is to meet a low bar grudgingly, (11:09)

...civility makes our disagreements tolerable so that we can share a life together even if we don't share a faith- (3:50)

...we define civility as a baseline of respect that we owe one another in public life, really just sort of the bare minimum, (2:19)

...the crisis in civility that we experience...is the result, not of the absence of civility, but because of its excess. It's the profusion of civilities. (7:17)

...civility actually serves the great goals, and the actual everyday practice of free speech. (24:30)

...civility has a kind of core function...it's communicative. It's a means of conveying to other people, your goodness and your decency. (9:02)