52 Matching Annotations
  1. Feb 2021
    1. Can I transfer money from the Direct Express® card to a checking or savings account?
    2. Can I get cash when I need it with my Direct Express® card?
    3. How do I get cash at a bank teller window?
    4. How does the free Low Balance Alert work?
    5. How does the free Deposit Notification work?
    6. How can I protect my PIN?
    7. Do I always need to use my PIN? Can I use my card without a PIN?
    8. What if I forget my PIN?
    9. Can I change my PIN?
    10. What is a PIN?
    11. Can I pay my bills or pay for Internet purchases with my Direct Express® card?
    12. How do I check my balance on my Direct Express® card?
    13. Where can I use my Direct Express® card?
    14. How do I make purchases with my card?
    15. Is Customer Service available in languages other than English?
    16. Can I close my account and withdraw my money?
    17. Can I have a monthly paper statement mailed to me?
    18. What if I don't agree with my balance or one of my transactions?
    19. Who should I notify if I change my mailing address?
    20. How long will it take to receive a replacement card if reported lost or stolen?
    21. What if my Direct Express® card is lost or stolen?
    22. Who do I call if I have questions about how to use my Direct Express® card?
    23. What if I can't find an ATM or my ATM is "out of order"?
    24. How do I know if an ATM surcharge fee will be charged when I withdraw cash at an ATM?
    25. What is the maximum amount of cash I can withdraw from an ATM with my Direct Express® card?
    26. Where can I find Direct Express® card network ATMs?
    27. What is the Direct Express® card surcharge-free ATM network?
    28. How do I get cash at an ATM with my card?
    29. How much will people be charged for going to an out-of-network ATM?
    30. What if I don't live near a Direct Express® card surcharge-free network ATM?
    31. How do I find a surcharge free network?
    32. Is there a fee to use the ATM?
    33. How does my free ATM cash withdrawal work?
    34. How do I avoid transaction fees while using my Direct Express® card?
    35. How much do I have to pay for the Direct Express® card?
    36. What are my options if the Direct Express® card is just not for me?
    37. I plan to retire in the near future. Can I request a Direct Express® card as soon as I sign up for my Social Security benefits?
    38. Can I sign up for the Direct Express® card even if I have a bank account?
    39. Can recipients who have a Direct Express® card switch to a traditional checking or savings account and receive their payment by direct deposit?
    40. Are federal benefit recipients residing in a healthcare facility eligible for the Direct Express® card?
    41. I am a representative payee who receives another type of federal benefit payment on behalf of someone else. Can I sign up for a Direct Express® card?
    42. I am a representative payee who receives Social Security benefits on behalf of more than one person. Can I receive all of the benefits on one Direct Express® card?
    43. I am a representative payee who receives Social Security benefits for someone else. Can I sign up for a Direct Express® card?
    44. Do I need to give my federal paying agency my card information in order to receive benefits?
    45. How do I activate my Direct Express® card?
    46. How do I sign up for the Direct Express® card?
    47. What are the benefits of the Direct Express® card?
    48. How is the Direct Express® debit card different from a credit card?
    49. Will my Social Security, Supplemental Security Income, and other federal benefits be safe?
    50. How does the Direct Express® card work?
    51. What type of federal payments can I have on the Direct Express® card account?
    52. What is the Direct Express® card?