The chaos manager is concerned with the credibility of the organization and ensures that positional authority is aligned with personal authority.  That the people in leadership are the ones people want to follow.  While the Marine Corps has a clear position hierarchy, they have a deep understanding of this idea.  Official authority is a function of rank and position and is bestowed by organization and by law. Personal authority is a function of personal influence and derives from factors such as experience, reputation, skill, character, and personal example. It is bestowed by the other members of the organization.…Official authority provides the power to act but is rarely enough; most effective commanders also possess a high degree of personal authority