Regularly communicate with the class in a consistent, predictable, and publicmanner, whether in the discussion forums, class e-mails, or announcements(Arbaugh & Hwang, 2006; Lowenthal & Thomas, 2010)• Occasionally send individual e-mails or messages to students (Dunlap &Lowenthal, 2010)• Provide timely and detailed feedback (Borup et al., 2015; Cox et al., 2015; Dunlap& Lowenthal, 2014; Ice et al., 2007)• Have students post assignments in discussion forums rather than in digital dropboxes (Lowenthal & Thomas, 2010)• Self-disclose and share personal stories (Lowenthal & Thomas, 2010)• Address students by name (Rourke et al., 1999
communication strategies to establish instructor persence