Another point made by Wirth is that complexity promotes customer dependence on the vendor. So there is an incentive to make things complex in order to create a dependency of the customer generating a more stable stream of income.

let's be honest, many people who create sites for money will not necessarily coach the business to keep it simple, since they will earn less money from it

the skills to tweak an app or website into what they need

Hammer cited a conflict between web and enterprise cultures as his reason for leaving, noting that IETF is a community that is "all about enterprise use cases" and "not capable of simple". "What is now offered is a blueprint for an authorization protocol", he noted, "that is the enterprise way", providing a "whole new frontier to sell consulting services and integration solutions"

the “Modern” Web