So I'm not surprised, and perhaps the last question about user privacy.
It doesn't seem like JSTOR has thought about this thoroughly. In the beta there is kind of an expectation that the service is being validated so what users are doing is being watched closer.
Although complicated, Gen Z’s relationship with data privacy should be a consideration for brands when strategizing their data privacy policies and messaging for the future. Expectations around data privacy are shifting from something that sets companies apart in consumers’ minds to something that people expect the same way one might expect a service or product to work as advertised. For Gen Zers, this takes the form of skepticism that companies will keep their data safe, and their reluctance to give companies credit for getting it right means that good data privacy practices will increasingly be more about maintaining trust than building it.
The Gen-Z generation have notably different expectations about data privacy than previous generations. "Libraries" wasn't among the industry that showed up in their survey results. That Gen-Z expects privacy built in makes that factor a less differentiating characteristic as compared to older generations. It might also be harder to get trust back from members of the Gen-Z population if libraries surprise those users with data handling practices that they didn't expect.
A Midwestern hospital system is treating its use of Google and Facebook web tracking technologies as a data breach, notifying 3 million individuals that the computing giants may have obtained patient information.
In an alternate universe: “A Midwestern library system is treating its use of Google and Facebook web tracking technologies as a data breach, notifying 3 million individuals that the computing giants may have obtained search and borrowing histories.”