3 Matching Annotations
  1. Dec 2018
    1. The final first-order approximation is the creation of technical architecturesthat do not invoke the social–technical gap; these architectures neither requireaction nor delegate it. Instead, these architectures provide supportive oraugmentative facilities, such as advice, to users.

      Support infrastructures provide a different type of approximation to augment the user experience.

    2. Another approximation incorporates new computational mechanisms tosubstitute adequately for social mechanisms or to provide for new social issues(Hollan & Stornetta, 1992).

      Approximate a social need with a technical cue. Example in Google Docs of anonymous user icons on page indicates presence but not identity.

    3. First-order approximations, to adopt a metaphor from fluid dynamics, aretractable solutions that partially solve specific problems with knowntrade-offs.

      Definition of first-order approximations.

      Ackerman argues that CSCW needs a set of approximations that drive the development of initial work-arounds for the socio-technical gaps.

      Essentially, how to satisfy some social requirements and then approximate the trade-offs. Doesn't consider the product a solution in full but something to iterate and improve

      This may have been new/radical thinking 20 years ago but seems to have been largely adopted by the CSCW community