18 Matching Annotations
  1. Last 7 days
  2. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Elon Musk [@elonmusk]. Trashing accounts that you hate will cause our algorithm to show you more of those accounts, as it is keying off of your interactions. Basically saying if you love trashing *that* account, then you will probably also love trashing *this* account. Not actually wrong lol. January 2023. URL: https://twitter.com/elonmusk/status/1615194151737520128 (visited on 2023-12-07).

      What stands out about this source is that it is the owner of Twitter openly admitting the algorithm rewards hate engagement, and treating it like a funny quirk, instead of a problem. It backs up the chapter's point about pile-ons: the system doesn't separate liking something from being angry at it, it just sees interaction.

    1. There are concerns that echo chambers increase polarization, where groups lose common ground and ability to communicate with each other. In some ways echo chambers are the opposite of context collapse, where contexts are created and prevented from collapsing. Though others have argued [k16] that people do interact across these echo chambers, but the contentious nature of their interactions increases polarization.

      This part surprised me the most. Usually, when someone posts a bad take, the instinct is to call it out, and it feels like the responsible thing to do. But if the algorithm reads every angry quote tweet as engagement, then calling it out just helps it reach more people. You see the same thing with ragebait on TikTok and instagram, where some creators post intentionally dumb stuff because they know the hate comments will push it.

  3. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Rumman Chowdhury. Sharing learnings about our image cropping algorithm. May 2021. URL: https://blog.twitter.com/engineering/en_us/topics/insights/2021/sharing-learnings-about-our-image-cropping-algorithm (visited on 2023-12-07).

      I liked this source. Twitter's automatic cropping tool, which it had used since 2018, picked which part of a photo to show in the preview. When Twitter tested it, the tool favored white people over black people. I think that is a good example of design justice; sometimes the fairest fix is giving control back to the user.

    1. When designers and programmers don’t think to take into account different groups of people, then they might make designs that don’t work for everyone. This problem often shows up in how designs do or do not work for people with disabilities. But it also shows up in other areas as well.

      The paper towel part of this video stood out to me. The dispenser wasn't broken; it worked exactly how it was designed. Nobody on the team thought to test it on darker skin. I don't think anyone meant to exclude people, but that's the point. It is also just a bad business decision, since the product fails for a huge group of customers. It makes me think tho if companies are now testing sensor products across different skin tones, or if they still only fix it after it goes viral.

  4. Oct 2026
    1. European Commission. EU data protection reform: better data protection rights for European citizens. October 2019. URL: https://commission.europa.eu/system/files/2019-10/data-protection-factsheet-citizens_en.pdf (visited on 2023-12-06).

      This article is about a 2021 leak where data from over 530 million Facebook users, like phone numbers and locations got posted online. What surprised me was that Facebook said it wouldn’t notify the people affected, since the info was public and users couldn’t fix it anyway.

    1. So read through the official brochure on the EU’s GDPR privacy law [i29] (for this activity ignore any additional details or clarifications made elsewhere in the GDPR, since those weren’t deemed important enough to put on this brochure). Then do the following (preferably on paper or in a blank computer document):

      The GPR is right to have your data erased, sound good but i feel like I don't know how it would fit in practice. When you hit delete on a post or account, most of us assume it is gone. But there are usually backups, and other people can screenshot, repost or archive. So I don't think deleting means much. It does make me think about how the law gives people a false sense of control.

  5. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Dan Sabbagh. Trump 2016 campaign 'targeted 3.5m black Americans to deter them from voting'. The Guardian, September 2020. URL: https://www.theguardian.com/us-news/2020/sep/28/trump-2016-campaign-targeted-35m-black-americans-to-deter-them-from-voting (visited on 2023-12-05).

      The Guardian article covers a Channel 4 news investigation that got the Trump 2016 campaign's voter database, which had data on around 200million Americans. One category was literally labeled, meaning people the campaign hoped would stay home. About 3.5 million Black Americans were put in that group and shown targeted negative ads.

    1. One of the main goals of social media sites is to increase the time users are spending on their social media sites. The more time users spend, the more money the site can get from ads, and also the more power and influence those social media sites have over those users. So social media sites use the data they collect to try and figure out what keeps people using their site, and what can they do to convince those users they need to open it again later.

      This section hits close to home for me. In high school, I started a small social media marketing agency, and a big part of the work was running targeted ads for clients. From the advertiser’s side, targeting feels pretty harmless. You pick an age range and some interests, and your ad only reaches people who might actually care, like the spider stuffed animal example. What stands out to me now is that the platform decides what counts as an interest, and a lot of that is inferred from behavior users never meant to share. The same tools I used to help a local business find customers could just as easily find someone who keeps watching gambling content at 2 am.

  6. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Concern troll. October 2023. Page Version ID: 76467190. URL: https://en.wiktionary.org/w/index.php?title=concern_troll&oldid=76467190 (visited on 2023-12-05).

      I looked into the Spaghetti-tree hoax source, and it’s a great early example of large-scale trolling before the internet. Because it came from a trusted news program, and spaghetti wasn’t a common food in the UK at the time, lots of viewers believed it, and hundreds called the BBC asking how to grow their own spaghetti tree.

    1. Amusement: Trolls often find the posts amusing, whether due to the disruption or emotional reaction. If the motivation is amusement at causing others’ pain, that is called doing it for the lulz [g6].

      I would say this is the biggest reason why people troll and I think is not good. Getting amusement from trolling other people is so bad. I try to never troll online. I feel like the biggest trolls come from instagram.

  7. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Text analysis of Trump's tweets confirms he writes only theAndroid half was published on. Text analysis of Trump's tweets confirms he writes only the (angrier) Android half. August 2016. URL: http://varianceexplained.org/r/trump-tweets/ (visited on 2023-11-24).

      This source is a data analysis that looked at trump's tweets to see if he wrote the Android ones and his staff wrote the iPhone ones. The Android tweets were angrier and more negative. The iPhone tweets had more links and campaign posts. I thought this connected well to the chapter's point about personas. People assume everything on an account comes from the person whose name is on it, but a lot of the time it's a team. It makes me wonder if people actually care who writes it.

    1. Moving between Dubai and the US, I learned to code-switch before I even knew what it was. The way I talked at school in Dubai, the way I talked with my family, and the way I talked with my friends were all different, but none of them felt fake. That's why I agree with the chapter: code-switching can be an authentic way of expressing yourself. Social media is where this gets complicated for me. Right now I am recruiting for consulting internships, so my LinkedIn is polished and professional, while my Instagram is way more casual and mostly friends. Both are me, but I know a recruiter could easily find my Instagram, and someone from home could see my LinkedIn posts and think I sound like a completely different person. To answer the reflection question, I think most of my changes are authentic, but the context collapse part is where my authenticity gets compromised a little. When I am posting with every possible audience in mind, I am not really expressing myself to anyone, just avoiding saying the wrong thing. My question is whether platforms should be designed to separate audiences better.

    1. Someone in another country would have to try to find a way to indicate that they aren’t in the United States even though there is no clear place to indicate that. If this is a form for shipping to people in the US only, then this limitation might make sense.

      Growing up in Dubai, I dealt with this a lot. The UAE doesn’t really use ZIP codes. My family used to put in a random number, and I think that’s a good example of people having to fake their info to fit the system. The form worked, but the data wasn’t actually true.

    1. Next, spam isn’t just ‘binary’ (human / not human). The most advanced spam campaigns use combinations of coordinated humans + automation. They also compromise real accounts, and then use them to advance their campaign. So – they are sophisticated and hard to catch.

      I think the most interesting part of Agrawal’s thread is how he explains where the “less than 5%” number came from. Every quarter, Twitter took a random sample of thousands of accounts and had people check them by hand. He also said nobody outside the company could recreate the number because the reviews used private info like IP addresses and phone numbers that only Twitter had access to. I think that connects to this chapter really well.

  8. social-media-ethics-automation.github.io social-media-ethics-automation.github.io
    1. Zack Sharf. ‘Star Wars: The Last Jedi’ Backlash: Academic Study Reveals 50% of Online Hate Caused by Russian Trolls or Non-Humans. October 2018. URL: https://www.indiewire.com/features/general/star-wars-last-jedi-backlash-study-russian-trolls-rian-johnson-1202008645/ (visited on 2023-12-02).

      Bay argues that much of the online fight over The Last Jedi wasn’t really fans disagreeing about a movie, but organized political influence efforts meant to make American society look more divided than it is. That shows how bots and trolls don’t need to be the majority.

    1. We will not consider those to be bots, since they aren’t run by a computer.

      I get why the book draws this line, but I’m not sure it matters much from the user’s side. . If our ethics questions are about deception and responsibility, the click farm seems closer to a bot than to a normal user. I’d argue the definition should focus on whether the account acts authentically, not on whether there’s code involved.

    1. Note that in this selection of ethics frameworks motive and inner qualities don’t matter, only outward actions or outcomes.

      I don’t think this is true for Kant. He argued that the only thing good without qualification is a “good will,” and that an action only has moral worth if it’s done out of duty, not just because it happens to match the rule.

    1. Only “Can we do this?” Never “should we do this?

      I think part of why these people had no answers is incentives. Tech workers get rewarded for shipping fast. I think the person building it is the one best positioned to see the risks, so they should carry at least some of that responsibility.