When Goh hadarrived on the job in 2012, hefound theportalknown as eWise,outdated and insufficient for managingthe university’s existing and growing communication needs.He explained, “A website is a reflection of an organisation’s health, unity and cohesion. Without aninput of energy,

In the absence of suchefforts, eWise was no longer an effective solution.This wasaggravated by the silo nature of large organisationssuch as a university,where different departmentsoftenoperatedindependently, a