It focuses on three situations: my workwith Tee prior to her death, particularly the wording in her will; my work withher executor after Tee’s death; and my interactions with Tee’s last lover
I struggle a bit with the spiritual tone taken earlier in this article but the case study helped me contextualize the points being made here. It reminds me of an article we read in my Foundations class about librarians as hospitality workers. I see the same thing here, where archivists working with dying donors have certain duties and responsibilities centered on providing care, comfort, and clarity to the people seeking their help. Emphasizing the human element of these interactions and preparing for them as best you can is important so that you can properly serve. I don't know that anyone can fully brace themself for the actual emotions these situations create, but building a framework and giving advice is much more useful than ignoring the topic altogether.