13 Matching Annotations
  1. Mar 2019
  2. digitalempathyvet.com digitalempathyvet.com
    1. EBONY: Can the white background box up top be dragged down a little as it;s almost cutting off our logoChange the word Doctors, to Veterinarians, change the color to be our clinic grey. Remove the grey boxes with wording from each vets and nurses etc etc, as it covers up too much of the image and looks a bit messy and too busy.

      • The pictures are very distorted/blurry at our end, not sure if that's because we are just in demo mode or not...
  3. digitalempathyvet.com digitalempathyvet.com
    1. FROM CASEY & EBONY

      • In Australia, we're not all owed to call ourselves a Hospital because we're not registered as one. Can you please change Hospital Hours to something else? Clinic Hours? Practice Hours?

      • Out after hours emergency mobile number should be prominent on this page. Maybe centre top? 0407 471 933 and stated as AFTER HOURS EMERGENCY

      • Our email address midwestvet@gmail.com is missing, as is any link back to our social medias and their icons

      @midwestvet on insta facebook.com/midwestvetcentre facebook.com/dorathecliniccat

      • Not a raving fan of the placement of the wording on this page, it too feels a little 'slapped on' is it possible you could come up with a more creative way to showcase the info, whilst keeping the licking dog?

      *Subscribe now... to what though :P?? 'subscribe to our blog' or something....

      • Needs a 'book an apt' and a 'call us now' call to action button again
    1. FROM CASEY & EBONY

      *Sign Up Now button - on our old website, the dev just used a shopping cart software and Stripe was the middleman for payments. Do you need our stripe info to make this happen?

      *Please add 'Pay It Pawward Loaylty Rewards' as the big and bold heading...

      • Two complimentary examinations (needs an 'S')
      • I have to be honest with you, I'm sorry :( I really am not loving this. I love the initial page where the dogs moving in the sunset, love that, but then scrolling down I instantly feel disengaged and it feels unfinished and like the info has been cut and pasted quickly and a pic dumped. (I'm so sorry, pls don't hate me eek). Pay It Pawward is one of our absolute greatest acheivements as a clinic, it is going to be our biggest focus as a clinic for the next 2 years after all that has been invested into it so it needs to be supppper special and appealing, and catchy!! Can you redo the page with what's in it for you...

      • It needs our T&C's to provide clarity and transparency More of the logo, to create better brand recognition (we have just recently placed vinyl stickering to all vehicles and have bumper stickers too)More details all round and more creativity in the image/wording placement of the what's in it for me page....

    1. EBONY:

      *Can you add in something along the lines of, Did we exceed your expectation? If a team member has made your experience PAWSOME, let us know who and why, and YOU'LL go into our monthly draw to win a prize for you or your pet!! (we will need them to tick a box to agree that we can then use this as a testimonial or for marketing purposes etc etc... doesn't have to be those exact words of course, you get the idea haha

  4. digitalempathyvet.com digitalempathyvet.com
    1. FROM CASEY & EBONY

      • Can we include our Gold Standard ISFM Cat Friendly clinic accreditation on this page and what that means to a client
      • Also can we include tips and tips for making vet visits easier ie cat boxes/crates, letting them sniff around int he carpark first, (I'll let Casey list them out haha)
    1. night would you like to see w
      • Sorry my OCD is going crazy that the Helping you and dot points below it, and misaligned to the Educate you and it's points below it..... can this be shifted a bit or placed into two shaped colored background boxes or something?

      • Please remove the 'hospital tours' part all together, as it is not really something we want to advertise at the moment :) Instead we will get a virtual tour made and will include this onto the homepage :)

    2. CASEY

      • Hospital tours, can we please rename this to clinic tours and replace the word hospital with clinic in the paragraph. (I know you've copied and pasted from our website, I hadn't realised we had this worded as Hospital! oops!!)
  5. digitalempathyvet.com digitalempathyvet.com
    1. ystem produces images instantaneously allowing quick interpretation and diagnosis on site. We can image the head, neck, limbs and feet of adult horses and are able to image all areas of a young foal.
      • either need to use the little footprints with each and every dot point, for every animal type, or not at all, as it looks messy only having it there for some points and some animals...
    2. FROM CASEY

      • Can we please update the Equine Surgery wording.?

      "We are able to perform a variety of surgeries at your property. For the move complex surgeries, we can refer to your preferred equine surgeon in Perth"

    1. FROM CASEY AND EBONY

      • Change the word 'hospital care' to 'in-house patient care' instead please *Change the word 'animal surgery' to 'surgical procedures'

      • I love that you've used photos of our team, but they are pixelated on the screen that I am using. Are there particular dimensions of pictures that we can provide of a higher quality so that our team photos look as perfect as your other photos on this page. Also being super picky, the xray used in the radiology picture isn't of a high clinical standard because it's crooked. Can we get a different one? :)

      • As our After Hours service and our Home Visits are a point of difference against another large competitor who do NOT offer eith services, can we please move these up to the top of the sections to highlight a benefit of us.

  6. digitalempathyvet.com digitalempathyvet.com
    1. FROM CASEY AND EBONY

      We're known in the community as "Midwest" not as "MVC" so we'd like to not use the MVC abbreviation on the site please.

      • Change MVC on main splash animation to Midwest

      • Change Explore MVC on the menu bar to something else (Explore Midwest? Explore Us? Explore?)

      *Homepage feels like it's missing something. Not exactly sure what, but I feel it looks too bland for our branding, can you infuse more of our clinic colors into it and make the logo more visible so it's not tucked up in the corner. Not sure what else you can do, I like the licking dog, and the text underneath and call to action buttons, but it feels too wordy maybe :/

      *Possibly add colored boxes or shapes around the wording so it's more of a featured look?

      *change the black background on the 'caring for' page, as it doesn't go with our clinic branding sorry :P Also can you rearrange the horse, cat and dog so the cat is centre aligned, it hurts my OCD sorry :P

      • https://midwest.ezyvet.com/external/portal is the URL to our appointment booking software for the request appointment button and the Menu Bar>Resources>Pet Portal (Pet Portal, not Portal please)

      • Add an animation to show that you can scroll down on the main splash page, like you have put on the team page

      *Incorporation of the font Sensei that I submitted in the setup forms would be awesome if possible, as all of our marketing collateral uses it

      • The "website name" that shows up in the browser tab title says "Midwest Vet Clinic" but we're "Midwest Vet Centre"

      • I couldn't see any link back to our social media, but I could have missed it. Can we please include our Facebook and Instagram?

      • I'm not sure if Ebony and Pete agree, but I'd love a bit of repetition of the book appointment button on the site to be a call to action for them to book an appointment. (I do love on the mobile version, that the phone call symbol is on every page as I scroll!)

      • Can we somehow get the after hours number 0407 471 933 shown on the front page, and maybe the clinic phone number a bit more prominent?

      • Should we include that we offer different payment options. visa/mastercard, Vet Pay, Zip Pay, Open Pay,

      *Dogs, Cats, Horses - The black background is a bit harsh on the eyes, maybe a grey or white? Should we also include pocket pets and livestock

  7. digitalempathyvet.com digitalempathyvet.com
    1. FROM CASEY

      A lot of these photos are of previous team members that we hadn't updated on the old website. How is the easiest way for us to tell you what photos we want revmoed, and how can we send you new ones to add?