It’s just a matter of making them aware of problems, having the right tools, and helping agencies coordinate efforts.”
It's interesting to find out that artificial intelligence is being utilized to measure how accessible a city is to its residents. The task would become simpler and more dependable with AI. In addition, I believe that a manual survey should be carried out as a backup to collect the views of those who are unable to utilize or access the platform.
and ZenCity, a data analytics platform that uses AI to gauge what people are saying about a city’s level of accessibility.
if the right AI technology is created, it will be possible to compare data and collect information from daily commuters and residents of a city or region to assess how accessible it is.
“Cities may think they’re getting data from all their residents, but if those apps aren’t accessible, they’re leaving out the voices of large chunks of their population,” he says.
In-person feedback would be more successful rather than apps to get better information including blind and low-vision people. The municipal government could take the feedback by in-person phone calls or in-person surveys in public places.
“If a kiosk is the only way I can buy a train ticket or pay for a service or get information, I’m excluded from that
It is true that a kiosk can make the process faster and more convenient for most people but there should be other services available for special needs persons.
displays like these are a barrier rather than a convenience.
Technological development does not always bring positive results for all kinds of people and sometimes special needs people are the ones who suffer from it.