Traditional chatbot agents follow a script. If your input doesn’t match what they’re programmed to expect, the conversation can stall or loop.  For example, imagine you ask a chatbot a question, and it provides a help center article link in response. However, it’s not quite the help you’re looking for. You state this, but the chatbot replies by asking what other help you need. Since you didn’t get the help you needed from the help center article, you’re stuck, as the chatbot can’t provide a more specific answer that addresses your needs.  Unlike chatbots, AI assistants, such as Talent Scout, are built to adapt. They use what you type, learn from the exchange, and adjust as they go. But to produce quality outputs, the information input needs to be quality as well. If you give AI incomplete or incorrect information, the AI tool will likely provide a flawed result.

For example, Indeed Talent Scout is an intelligent, conversational agent that integrates with select ATSs and across Indeed’s products. You can interact with it just like you would in a natural conversation, and it provides AI-driven support to help you hire more efficiently.

Artificial intelligence, or AI, is technology that can take on tasks that require understanding, problem-solving, and decision-making. This could include learning from experience, spotting patterns or making decisions based on what it’s seen before. Instead of requiring step-by-step instructions, AI can adjust as it goes.