These are called “help-seeking behaviors,” and along with self-advocacy, which is speaking up for your needs, they are essential to your success. As you get more comfortable adjusting to life in college, you will find that asking for help is easier. In fact, you may become really good at it by the time you graduate, just in time for you to ask for help finding a job!
What this passage is saying is when your shrugging doesn't mean you should give up instead ask or seek help. This is why this passage stood out to me because this a problem that I both have struggle at and have on working on. I think this passage is important because this is common and huge problem that all college student face and can cause a lot of college to give up and drop out or make them not want to show up to class and do the work.