After a coup by head of ads Prabhakar Raghavan in 2019, Google intentionally made search results worse as a means of increasing the amount of times that people would search for something on the site. Ever wonder why your workplace uses Sharepoint and other horrible Microsoft apps? That’s because Microsoft’s massive software monopoly meant that it was cheaper for your boss to buy all of it in one place, and thus its incentive is to make it good enough to convince your boss to sign up for all of their stuff rather than an app that makes your life easier or better.
More good examples of terrible product.