I chose this quote because it really made me think about how design work, that goes on for anything, is a very complex process behind the scenes. I never really thought about how, if you were designing a space where people are feeling sensitive, such as a hospital, you should design it in a way that a large variety of people will feel safe in it. It didn't occur to me that when making and designing spaces a lot of thought goes into making it a space that will accommodate the diversity of the people who will use it. I think this is a really important concept because it is something that needs to happen in most fields. As someone going into computer science, any program or app or website that I design and create should be designed with the people using it in mind. Things like adding image descriptions which will be read by text-to-speech algorithms so people with limited sight can also engage with a website in the same way that others do is just one example of how the design process can be driven by the people using your product. It also makes me think about spaces I've disliked being in and who those spaces may be catering to instead.