These are some of the consequences of expecting more from technology than technology can offer. I've also said that in our flight from conversation, we expect less from each other. Here, mobile communication and social media are key actors. Of course, we don't live in a silent world. We talk to each other. And we communicate online almost all the time. But we're always distracted by the worlds on our phones, and it's become more common to go to great lengths to avoid a certain kind of conversation: those that are spontaneous and face-to-face and require our full attention, those in which people go off on a tangent and circle back in unpredictable and self-revealing ways. In other words, what people are fleeing is the kind of conversation that talk therapy tries to promote, the kind in which intimacy flourishes and empathy thrives.
The population relies heavily on the use of technology with social media being a head factor in many peoples lives. Due to the extensive use of social media and telecommunication, many people lack the ability to hold an intimate conversation with one another. With all of these on going problems with holding conversations, therapists look at the outcomes of overusing technology and how it affects the mind of a person and recommend talk therapy to reestablish the necessary abilities to hold a spontaneous conversation in person.