41 Matching Annotations
  1. Apr 2020
    1. In these times of social distancing, communication apps have become more important than ever in helping us stay connected to our friends, family and colleagues. For this weeks' Ironhack Design Challenge, I am looking at messaging apps and would love to find out your thoughts and experiences. Your answers mean a lot to me, so thank you in advance for volunteering your time and in-put! This survey is entirely confidential, and will only be used for the purpose of my class assignment. Estimated time to complete: 3 minutes.

      Great job giving a description of the survey and what it's for. This gives the taker some context. It is, however, a very text-dense block. If possible, use some line breaks to make it easier.

    1. Key learnings and takeaways:

      Really great key learnings from this project. You did a wonderful job meeting and adapting to challenges.

    2. key distinguishing feature

      This isn't really clear. You should introduce the KDF first and then you can tell us where it is located so that we have context about what it actually is.

    3. After all of the changes we had to make along the way

      From your case study, I can only see one friction point in your design. Try to speak more fully about the issues so that we understand the depth of testing you undertook and how it affected your design process.

    4. Direct success from 64.2% went up to 88.3% by only moving the address screen to the end of the ordering process.

      That's a big jump! Amazing how those little details can make such big changes! You guys really did have so many learning moments in this project.

    5. Direct success from 64.2% went up to 88.3%

      Bold the most important parts. Rearrange the sentence to: Direct success went up to 88.3% from 64.2% This way, you have the most relevant info grouped together and it is easy to bold it as one unit.

    6. onfusion on the 4th screen where users needed to provide their address before ordering the food.

      Remember to Draw our attention to that screen with a vibrant colored circle. This helps us quickly scan and identify your reference.

    7. MVP,

      In case we didn't leave this comment on your feedback doc from this project: You want to avoid center-aligning a block of text. Because it creates imbalanced sentence lengths, it is harder for the eye to read. Also, you. should always try to avoid having a "hanging" word like you have here with design. --> The exception would be when you are trying to draw attention specifically to that word.

    8. “When I buy groceries online, I want to know what time my order will be delivered, so I can plan my day properly and have fresh food for dinner. It makes me happy and stress-free. ”

      I know this is a JTBD, but you need to guide the reader by introducing it. While it is a sentence, JTBD are still UX artifacts/tools.

    9. We saw how our solutions could become those gain creators and pain relievers.

      Nice!

    10. will

      would

    11. We were trying to come up with ideas, but all of them seemed obvious.

      During our ideation, the initial ideas we came up with seemed obvious.

    12. we’ve

      we'd (we had)

      The past tense of has is had. Have is a current state. --> I have/ he has --> I/he/we had

    13. everything.

      our user's current experience.

    14. User

      Creating a User

    15. Working on Task Analysis opened new problems we did not notice before.

      Great insight!!! Excellent work telling us what you learned at each stage!

    16. steps of what users were currently doing to achieve their goals

      try: the steps our users currently took to achieve their goals.

    17. Creating User Personas helps me to understand that I am creating a product for a specific person, not for a faceless user.

      This is a rally good insight. It feels separate from the rest of the because of the shift in tense from past to present.

      You might want to rearrange this a little. You could try: putting this sentence after the first sentence in the paragraph, then introducing Christine.

    18. is

      was

    19. have

      had

    20. By putting different lenses on the data, we had unique takeaways we wouldn’t notice otherwise.

      Yes! Absolutely! Great learning, Vlada.

    21. After changing our strategy,

      Great! This shows that you van adapt and pivot as needed in your process!

    22. By doing that, we noticed a lot of repetitive issues users had at the delivery phase.

      Great insight!

    23. First

      At first,

      Reading on a little bit it looks like you are setting up for a story. By putting "First," you set yourself up for sequential storytelling which would require yo to have a "Second," and so on.

    24. of all of the

      of the

    25. “Recognition at the local store (if a regular customer) makes me wanna come back.”“I’d love to know when my items are going to be delivered so I can plan my day.”“I wasted an hour shopping online for unavailable items. I wish there was some sort of indicator saying what was available.”

      This blocking makes it seem like these are all the same quote. I would put some space in between.

      And remember to bold the most important parts.

    26. we decided to gather some qualitative data and talk to potential users. We conducted 5 interviews with people that had experience with ordering their groceries online.

      We conducted 5 interviews to gather qualitative data about the habits of users that order groceries online.

    27. where the site should be innovative and more into the special aspect which Istanbul Market already has.

      where Istanbul Market would retain its specialty nature while becoming more innovative.

    28. The axes

      Touch on the data that you used to determine your axes.

    29. market, compared

      market as compared

    30. on

      in

    31. led us to creating

      try: gave us the data we needed to create

    32. minimum features

      This phraseology is misleading although it is technically not inaccurate. It helps with identifying design opportunities and shows what you need to be competitive in your market.

    33. on

      in

    34. a local Turkish grocery store “Istanbul Market” in Madison, WI.

      Dive a little deeper into why you chose this business. You may want to start with a full review of the brief then an overview of the decision making process you undertook with your team that led to picking Istanbul Market.

    35. Did you know? If every family in the U.S. spent an extra $10 a month at a locally owned business instead of a national chain, over $9.3 billion would be directly returned to the economy! Nowadays, it is even more important to support local businesses when the economy of the country is not stable.

      This is still one of the most surprising and powerful stats I have seen in a long time. I would make it more powerful by bolding the most important parts of this statement.

      I would also make a header that says The Client and put your client description there followed by this powerful statistic.

    36. we

      Instead of just saying we, say my team. This gives you the opportunity to tag your partner(s) and give an over view of the project.

      I recommend beginning case studies with a description of the project, your roles, and the timeline.

      Project: E-commerce (Insert DEVICE here) Website Concept Roles: UX/UI Designer Timeline: 2 Week Sprint

    1. Please select the one feature you would like to add on to Waze

      So this is a tricky one. Generally, we shouldn't ask users to ideate for us or select from a list of features as this creates a bias.

    2. What's your favorite Google Maps feature?

      These, again, are assumptive.

      And for questions like these, you may want to utilize checkboxes so that users can select multiple preferred features (this will give you a fuller picture of their mental model).

    3. What's your favorite Waze feature?

      This assumes that your user actively utilizes Waze. Try instead to leverage off the previous questions about the preferred navigation apps by asking what they like the most about the apps that they actively use.

      Alternatively, you can focus more directly on Waze in your questions and use the previous question to find out what they use in conjunction with Waze and why. --> This will be the best approach given the project timeline.

    4. What's your favorite navigation application?

      Remember that the first question in a survey should be a screener. For this one, you may try: How often do you use navigation applications (such as X or X) to help you plan your route?

      This works as a habit question and a screener. From here, it makes sense to ask them about their preferred application.