A close-up picture of the serial number label would be helpful.

It may be helpful to take an interior shot from the front of the instrument, to show how the airflow housing has to line up with the interior upper fans.

Are the installtion steps going to be added?

The bar code scanner should be plugged into th rear USB input station.

If you want to program the barcode scanner using the front ports, be sure to add a step to place the barcode reader to the rear usb ports.

Is this a new requirement? We usually attach the signed customer checklists to installs.

PM SRs are usually opened prior to going to the call to order supplies if needed.

Can two Positive ECs of the same type be run if there is no vials left of the other Positive EC?

Here is the temp verification procedure from WI-00068 rev. 3.

7.11.4.95C Incubator Temperature Verification

7.11.4.1. In the Service UI, under Slave Modules, select 95C Incubator and click Connect.

7.11.4.2. Under Temperature Status for Bank 1, confirm that At Target reads True for Ring and Well.

7.11.4.3. Insert metal thermometer probe into Well #1 (see diagram above for well locations). Allow probe temperature to stabilize for approximately 3 minutes and confirm the well is within the acceptable temperature range.

7.11.4.4. Repeat for Wells #3 and #8, leaving the probe out of the well for 1 minute before placing in a new well. When complete, close the module window.

Here is the temp verification procedure from WI-00068 rev. 3.

7.11. Module Temperature and Functional Verification Note: For all temperature checks, verify the modules are within the specifications set in WI-00275 and confirm in the Form.

7.11.1.37C Incubator Temperature Verification (T2Dx 1.0)

7.11.1.1. In the Service UI under Slave Modules, select 95C Incubator. Click Connect.

7.11.1.2. Under Temperature Status for Bank 2, confirm that At Target reads True.

7.11.1.3. Insert metal thermometer probe into Well #1 (see diagram above for well locations). Allow probe temperature to stabilize for approximately 1 minute and confirm the well is within the acceptable temperature range.

7.11.1.4. Repeat for Wells #4, #5 and #7, leaving the probe out of the well for 30 seconds before placing in a new well. When complete, close module window. 7.11.2.37C Incubator Temperature Verification (T2Dx 1.1)

7.11.2.1. In the Service UI under Slave Modules, select 95C Incubator. Click Connect.

7.11.2.2. Under Temperature Status for Bank 2, confirm that At Target reads True.

7.11.2.3. Insert metal thermometer probe into Well #1 (see diagram above for well locations). Allow probe temperature to stabilize for approximately 1 minute and confirm the well is within the acceptable temperature range.

7.11.2.4. Repeat for Wells #5, #9 and #12, leaving the probe out of the well for 30 seconds before placing in a new well. When complete, close module window.

I do this step while the filter housing is off the instrument to feel the heaters directly.

Are you mentioning about removing drawers to perform the cleaning? In the past, I have removed drawers from high activity accounts to clean the drawer system

Would it be possible to have a high-usage instrument addendum to provide guidance on how to perform extra steps?

Add for "Apply "Service Use Only Not For Patient Testing" stickers to each box of service supplies.

Mentioning cleaning surfaces in a unidirectional fashion would also be helpful for preventing contamination,

I would remind the reader to wipe the surfaces in a unidirectional fashion.