29 Matching Annotations
  1. Oct 2025
    1. the amount in the dispute is deducted from your account and is credited to the customer's account.

      the disputed amount is deducted from your account and is credited back to the customer's account.

    2. In situations where you want to contest the dispute to prove that the transaction was fair, you can submit some proof of evidence.

      If you want to contest the dispute and show the transaction was legitimate, you'll have to submit supporting evidence documents.

    3. Check the details required by the issuing bank for Disputes. Submit evidence to contest disputes.

      Check the details required by the Issuing Bank for Dispute Representment.

  2. Jul 2025
  3. Jun 2025
    1. or contest Disputes

      View, accept, contest Disputes and download Disputes report from the Razorpay Dashboard. Subscribe to webhook events for realtime updates on your disputes

    2. Download Disputes
      1. Please change to Download Disputes Report
      2. Keep the Subscribe to Webhook Events hyperlink.
      3. Keep the download disputes button in 4th and webhook on 5th