Authority =/= Responsibility

• Managers manage via authority.
• Leaders lead by responsibility
• Managers say: Do this because I said so ...
• Leaders say: Let's go ...

Management =/= Leadership

• Management is doing the same process over and over again.
• Management fails when the world changes.

Technology extends human capacity.

Musical notation divides people into composers and those that reproduce the music.

Creating re-useable records of processes separates those that give commands from those that carry them out.

"Musical notation is method of control. Through it the church can ensure that chants sung in the farthest outreaches sound the same as those sung in the centre."

Creating reuseable records of processes enables central ideas to be distributed.