who found that learners prefer asynchronoustools such as email to communicate with theirinstructors. It also coincides with the findingsof a study by Chang, Hurst, and McLean(2015) who discovered that 97% of thestudents surveyed preferred to receive coursecorrespondence from online instructors viaemail.
2015 email was preferred communication type, I wonder age the students were - were they employed during the day?