why is all this happening well I could tell a bunch of stories one of them would be the 00:09:16 technology story social media is driving us crazy one would be a sociology story we're not as involved in Civic Life as we used to be wouldn't be an economic story there's more in income inequality than there used to be and so we leave 00:09:27 desperate lives but the story I emphasize is the most direct which is we become sadder and meaner because we don't treat each other with the consideration that we deserve and treating each other with 00:09:41 consideration and Reserve we deserve