Far too much work in educational technology starts with tools, when what we need to start with is humans.
I am sure you have all been in classes where you have to use some fancy tech tool because it's...well, fancy! and new! and hi-tech! But I think this point is excellent: you gotta lead with what you are trying to do, and find tools that help you do it. If we lead with technology, we fall back into banking-style robots...