In our critical evaluations of UD, we share several conclusions and concerns with the contributors to the webtext Multimodality in Motion: Disability and Kairotic Spaces.[18] In their opening “Access Statement,” Yergeau et al. acknowledge that “Universal design is a process, a means rather than an end. There’s no such thing as a universally designed text. There’s no such thing as a text that meets everyone’s needs. That our webtext falls short is inevitable.” They caution that the inevitable failure of UD “is not a justification for failing to consider what audiences are invited into and imagined as part of a text.” Rather, the recognition of failure at the heart of Universalist paradigms can enable us to attend more closely to the particular embodied orientation of users and stakeholders. We would embrace this emphasis on process over product, on becoming and emergent technologies over closed-systems of top-down provisions for accommodation. While we agree UD is an unachievable goal, we would argue that the goal itself is problematic and ultimately inadequate to the continuously evolving situation of not only the inclusion of more and more disabled/extraordinary/eccentric bodies into “normal” society but also the ever-shifting ableness of any body as it moves toward inevitable failure.
Essentially, "Universal Design and Its Discontents" debates the advantages and shortcomings of a Universal Design, or a design technology that would be able to effectively convey rhetoric to a universal audience. The article is presented in an online position paper, an interesting choice of mode that is very accessible to many of the academic discourse community; this keeps with the accessibility theme of the discussion. The bulk of the article discusses the inclusion of communication for the disabled community, such as the ASL community. Essentially, while UD is an interesting research and compelling supposition (of something that can be very helpful), I am reluctant to say that it can become a reality.