Razorpay has partnered with Mastercard (press-release) to launch MandateHQ - a plug-n-play solution for issuing banks that will allow them to offer standing instructions on credit cards, debit cards and pre-paid instruments in compliance with the RBI guidelines. We are working tirelessly to onboard multiple issuer banks on the MandateHQ platform in the coming days. Please note that as we start onboarding issuer banks on MandateHQ platform, your customers will automatically start seeing the option of recurring payments on cards on checkout without any logic or integration changes.

Long Term Solution#

We have enabled the UPI Autopay feature on your Razorpay Dashboard. You can create a subscription link which will allow your customers to choose UPI to make recurring payments. Supporting Banks and UPI Apps Mandates on UPI Autopay can be set up using ICICI, SBI and HDFC accounts on UPI collect flow. Only BHIM and Paytm UPI apps are supported on UPI Autopay. In case you do not want to use UPI Autopay, you can disable it from the Settings tab inside the Subscriptions page on your Razorpay Dashboard. Read More: Learn more about UPI Autopay.

UPI Autopay

You can use Payment Links solution to collect payments. You can enter details such as amount, description, enable partial payments and send it to the customer via email or SMS. There are multiple ways you can use Payment Links to collect payments. We have listed them below for your reference: Bulk Upload You can generate and process Payment Links in bulk by uploading a batch file in the Dashboard. You can refer to the documentation for more details. Integrate with our APIs Integrating with our APIs is fairly simple and quick. Check our API documentation here for more details. Send links from Dashboard You can also send individual links to your customer from the Razorpay Dashboard. You can refer to our Dashboard guide.

Payment Links

Given below are the short-term solutions:

Short Term Solution#

Please note that no integration changes will be required at your end. The circular is applicable to the issuing banks and the changes will have to be implemented by them.

For all such withdrawn e-mandates, the acquiring banks should ensure that all customer payment information is deleted by the respective businesses.

Banks must provide customers an online facility through which customers can withdraw from any e-mandate at any point of time. The customers will have to perform the AFA even at the time of withdrawal.

Banks should send customers a pre-debit notification at least 24 hours prior to the actual debit. The notification must contain all the information regarding the upcoming debit. Customers should be provided an option to opt-out of the particular debit or the mandate.

At the time of registration, banks should provide customers the option to choose the communication medium (SMS or email) on which pre-debit notifications will be sent.

AFA is mandatory for registering mandates on cards. The maximum limit for registering mandates has been capped at ₹5,000. You can refer to the relevant RBI circular.

All mandate registrations must go through Additional Factor of Authentication (AFA). AFA is a process wherein an OTP or card PIN will be sent to the customer during modification or revocation of the mandate, and during the first transaction.

for banks, for a

Learn how to set up Webhooks.

Read More: Learn more about UPI Intent and its benefits.

small changes at y

Log into the Dashboard to join the waitlist.

Become eligible for the program by maintaining excellent customer service levels.

dependence

Standout

You must adhere to the eligibility criteria set by Razorpay:

Eligibility Criteria#

Get your brand featured along with established and upcoming brands.

drop offs

Once you opt in to this program

Checkout

Razorpay

CRED Customer (in ₹) Average Order Value (in ₹) -- verage Customer 1000 1400 -- redit Card Fee @ 2% GMV 20 70 -- isco

The below example illustrates how CRED Pay makes business sense for merchants.

will be

(this will sponsor the discount that your customers get by burning CRED coins)

You enable the Vernacular feature on the Settings → Configuration section of the Razorpay Dashboard.

Display

In case you would like to disable the dropdown please get in touch with our support team.

dropdown

Checkout displays fields in the selected language.

now

How Does it Work#

Checkout matches your website. If your website displays content in a regional language, you can configure the checkout to do the same.

Ent

In

Production API Details

Merchant ID Merchant Key Website Name Industry Type

In

Enable your customers to pay through using their Paytm wallet on your website by integrating the wallet on the Razorpay Checkout.

through

Follow these steps to create a:

payment buttons.

Click Pages and navigate to the page where you want to embed the Payment button

Follow these steps

Download the plugin from the WordPress Plugin Directory

: Install and Configure the Razorpay Payment Button Elementor Plugin#

Razorpay

Create a Payment Button on the Razorpay Dashboard. Install and configure the Razorpay Payment Button Elementor plugin. Embed the button on the WordPress site. View details on WordPress Dashboard.

When testing: Generate the keys in Test mode.

current

Under the Affiliated Accounts tab, click Add New Merchant.

Select appropriate events from the list of Active Events you would like to activate.

current

Possible values are - bank_account - vpa

- virtual bank account - ba_Di5gbQsGn0QSz3 - virtual UPI ID - vpa_CkTmLXqVYPkbxx.

Unique identifier of the customer the virtual account is linked with.

into the virtual account.

The method would be called with the

Length must be of 3 characters.

Successful creation of the Order returns an id (referred to as order_id) that should be stored against the Order defined in your system.

VA

Order

Customer selects bank transfer as the payment method on Checkout. A virtual bank account is created with bank account number and IFSC details and displayed to customer. Customer copies these details and make a netbanking payment from their online banking portal. These virtual bank accounts are linked to the bank account you have registered with Razorpay. The money will be settled to your account as per the settlement schedule.

How it works#

s,

To do this:

To do this:

:

Search

e:

Count

Bank Reference Number

Use the filters to find the relevant payment:

List of

Count

Account Description

Use the filters to find the relevant virtual account:

List

online

payment

, as well as

hatsApp.

Write to the Razorpay Thirdwatch team to make any changes to the template.

respectively

c

Enter t

setup

Setup

To have this feature, write into the Razorpay Thirdwatch team.

You must also ensure to get customer opt-in before sending WhatsApp messages.

As a Woocommerce merchant,

toggle

Merchant Configuration#

How it Works#

For Shopify, Woocommerce, and other custom integration merchants, the feature facilitates collecting consent from customers for receiving Whatsapp messages.

,

on

The feature enables you to send important order delivery and tracking updates and facilitates communication for billing, analytics, and so on.

Fetch QR Code for a Payment ID# You can fetch QR codes for a specific Payment ID using the following endpoint: /payments/qr_codes?payment_id={pay_id}RequestResponseCopycurl -u <YOUR_KEY_ID>:<YOUR_KEY_SECRET> \ -X GET https://api.razorpay.com/v1/payments/qr_codes?payment_id=pay_Di5iqCqA1WEHq6 \ Copy{ "entity": "collection", "count": 1, "items": [ { "id": "qr_FuZIYx6rMbP6gs", "entity": "qr_code", "type": "upi_qr", "name": "Store_1", "image_url": "https://rzp.io/i/PLs03pOc", "usage": "single_use", "fixed_amount": true, "payment_amount": 300, "description": "For Store 1", "customer_id": "cust_FUEQArey3YFi9R", "close_by": 1681615838, "notes": { "purpose": "Test UPI QR code notes" }, "status": "active", "payments_count_received": 0, "payments_amount_received": 0, "closed_at": null, "created_at": 1603942055 } ] } Query Parameter# id mandatory string The unique identifier of the payment.

R codes f

qr_code/{qr_id}

Watch Out

creates a QR code:

Watch Out

Unique identifier of the customer the QR code is linked with.

then

qr_code. bharat_qr. (This is an on-demand feature. Learn more about Bharat QR.)

Flow# You create a QR code. A short URL is generated. Share the URL with your customers. Customers scan the QR code with their preferred UPI PSP app and complete the payment.

QR Code Credited

sample payloads.

QR Code. How QR Code Works. QR Code States. Create a QR Code. Search a QR Code.

Invoices Invoices States How Invoices Work Create an Invoice Issue an Invoice Search an Invoice Duplicate an Invoice Delete an Invoice Cancel an Invoice Invoice APIs

Update an Invoice Using API# You can update a draft invoice using this API.

Watch Out! On selecting the required currency, the rate of all the line items in the current invoice will be reset to 0. Click Save Invoice. Watch Out! When an item's attributes are modified at the time of invoice creation, the modified item cannot be reused. The item will then be referred as a Line item. In other words, a Line Item is created when an Item is used as a template, in order to customize its attributes. The invoice now displays the updated details.

Search for the Draft invoice that you want to update using the search criteria. Select the Invoice Id.

QR codes. QR code States. Create a QR code. Cancel a QR code. QR code APIs.

To do this:

QR Code. QR Code States. How QR Codes Work. Search a QR Code. Close a QR Code.

do

-

creation time

the

on-the-fly

learn

A QR code is a two-dimensional barcode but with the capability of carrying ten times more information. QR codes can accommodate payment details such as business name, contact, destination bank details, and more.

Learn about BharatQR.

How QR codes Work. QR code States. Create a QR code. Search a QR code. Close a QR code. Subscribe to Webhooks. QR code APIs. Learn about BharatQR.

Webhooks

preset

Some of the advantages are:

Advantages#

Razorpay QR Codes helps you receive UPI payments from your customers. You can create multiple QR codes via Razorpay Dashboard and APIs and share them with your customers. Customers can scan these codes and make payments.

Razorpay QR Codes helps you receive UPI payments from your customers.

smartphone

Can I use QR codes to accept international payments using Razorpay QR codes?# No, you cannot use QR codes to accept international payments. I want to set a date by which the customer must make the payment. How do I do that?# You can set a Close By Date for the QR code. The customer should make a payment using the QR code within this Close By Date. The customer cannot make payments for a closed QR code. Know more about setting Close By Date for QR codes. The customer wants to make payments in parts. How do I create such QR codes?# If the customer wants to pay in parts, during QR code creation you must ensure that: 1. The full payment amount is entered in the Total Amount Expected field. 2. The Allow Multiple Payments on QR option is enabled. What are the payment methods available to the customer?# The customer can make payments using UPI PSP apps such as PhonePe, GooglePay only. Where do I track the QR Code and their status?# You get instant notifications about the QR code. You can also subscribe to webhook events and generate reports. Know more about tracking QR code and viewing reports. Subscribe to our developer updates

1. The full payment amount is entered in the Total Amount Expected field. 2. The Allow Multiple Payments on QR option is enabled.

Close By Date

QR codes. Create a QR code. Cancel a QR code. QR code APIs. Subscribe to Webhooks.

QR codes. QR code States. Create a QR code. Search a QR code. Close a QR code. Subscribe to Webhooks. QR code APIs.

s that if the transaction attempted through Razorpay fails in Priority I, then as per Priority II, the transaction will be re-attempted through XYZ payment provider.

then

For ABC gateway, provide the values for Route as 20 and payment via as ABC.

For XYZ gateway, provide the values for Route as 80 and payment via as XYZ.

For ABC gateway, provide the values for Route as 20 and payment via as ABC.

then

abide by

-

and UP

Add providers within priorities as a fallback.

,

You can do this to:

Razorpay Optimizer

Learn how to add funds.

The IFSC for the bank account.

-

Follow these steps to add bank account details:

What is the Validation Proces

For a safer and secure banking experience on RazorpayX, it is important to validate the bank account through which you want to add funds to your RazorpayX virtual account. This assures that the funds are flowing in from verified sources only.

Watch Out:

You can save sensitive card information entered by the customer as "tokens" in Razorpay. On a repeat visit, the customers will be able to pay directly just by entering the CVV of the card. This saves the customer the hassle of entering the card details again for every transaction.

customer card

dropdown

You must compulsorily log out from Checkout after using the saved cards feature. This prevents any misuse of your card information.

You must compulsorily log out from Checkout after using the saved cards feature.

You may want to establish a workflow condition to auto-approve orders where Orders are updated in bulk.

In the above example, the workflow consists of 2 events: The first event checks if any order is COD and if it is red-flagged due to an incomplete shipping address. The second event checks if the customer has made a payment for this particular order. These 2 events are joined by "OR”. Therefore, for any given order, if any of these events evaluate to true, then the workflow shall immediately auto-approve such orders.

,

For example, When order prepaid (parameter) is equal to (condition) false (value)

it’s

dictate

Info

elaborate o

to help you identify

will only be

then

workflow’s

To modify a particular workflow, click Modify against the specific workflow. While modifying a workflow, you can enable/disable it. You can also change the workflow’s priority, conditions, actions, and information. Click Update workflow to re-publish the workflow with the changes.

Clicking Delete against a particular workflow. This will permanently remove the workflow.

Along with this, you may also want to define conditions to put customer address-updated orders on hold as you might want to review those orders first and then approve them on a case-by-case basis.To achieve this, put Orders on hold where the address is corrected by a customer and give a lower priority to customer SMS-confirmed Orders. Here, all Orders where the customer has approved the order, as well as has updated the address, will be Put On Hold. In case no address is updated, Orders will be Approved.

Define the conditions to approve all customer-accepted Orders.

workflow

You may want to establish

The feature aims to automate the overall Order Review process, which most certainly saves time, reduces manual intervention, and heightens operational efficiency. You can address a variety of use-cases and scenarios via workflows, as shown in the following examples: IF Customer SMS Declined → Order Declined IF Customer SMS Confirmed → Order Approved IF (Flag = RED) AND Flagging Reason = Blacklisted Phone Number → Order Rejected IF (Flag = RED) AND Flagging Reason = (Address Incorrect) AND (Order Address Updated = TRUE) → Order Confirmed You can set up a maximum of 10 total workflows for your business.

Building Your Workflow - Use Cases#

Workflows allow you to configure automatic actions for Orders that meet specific criteria. As a Thirdwatch user, you can set conditions that enable Thirdwatch to auto-approve or auto-decline orders. Based on specific conditions that you define based on a combination of AND/OR statements, you can automate the decision-making process pertaining to an Order.

I am getting the following error during my Wix plugin integration. How can I resolve this? We are not able to connect your account. Please try again later

It is mandatory to set up Webhook on the Razorpay Dashboard before connecting your account with the Wix platform. Not doing this will lead to connection errors. To set up Webhooks:

FAQs - Wix Integration

The payments appear as shown:

Learn how to integrate QuickBooks with RazorpayX.

Your integration is completely severed.