customer

customer

customer

payu

payu

Should we explain what is emandate or add a link to the doc? for context?

also please use emandate

authorised

This error occurs when you are trying to create addons for a subscription authorised via UPI.

also? seems like there is something else too. unclear. could you please check with Palguna once?

the

please use the arrow symbol and add link to flash checkout doc - https://razorpay.com/docs/payments/dashboard/settings/configuration/#enable-flash-checkout

you are

authorised

This error occurs when you are trying to update a subscription authorised via UPI.

you are. as per TW guidelines, we can't have contractions

Let us remove the bullet from here. seems unnecessary

the right

that is

this is not the full cause. this is just saying when it happens not why exactly it happens. Please check with Palguna on this.

Dashboard

linking an invalid/expired offer to a subscription?

Ensure that you are passing the correct plan_id . That is, the plan should be active and created using the same API key and Secret.

Ensure that the Subscriptions feature is enabled both in the test and live modes before creating a subscription.

feature is not enabled.

please replace i.e. with that is. as per TW guidelines, we can't use these short forms

can you check with Palguna on where the offer should actually be added? To the subscription itself?

non-activation

along with the breakdown

It is Netbanking. Please change all instances

RuPay

View the top failure reasons along with the breakdown. Know more about failure reasons.

what does this mean?

Filter the transactions to view UPI payments received via Intent and Collect, Intent Only or Collect Only, as per your needs.

with customised content

You should also add a section on editing the page. before the PP states section. Also, add Payment Pages link in Related Information section

the screenshots do not have a defined sequence. I can see Smart Grofers on the image above and acme here. Disconnect.

unable to see this CTA on the GIF

Please hide your email address from the screenshots

I think you can add a one line explanation of what Payment Pages are? Like what we have done for Payment Links. Some context on what it is used for.

please try to rewrite this

we can remove this bit

and

filter

and

filters

Challenge Authentication Flow

little bit spacing issue. put it on json formatter once and then add here

Please make this a sub heading and remove Step 12

will use the

Add a heading called SDK Call to Collect 3DS2 Device Information

Remove the asterisk. Add a response parameters table and add this info as possible values for the action parameter

Frictionless Authentication Flow

on the basis

Please add the sample code. I think you will need to add two. One for when payout is made to card and one when payout is made to token

Possible value is token. We have to add this line. Looking at the current description it is not clear what is the accepted value.

should open in same tab as this is a section on same page

add card

the mode is card as per the sample code. it is not mention here in the possible values. please check this once

should open in same tab

should open in same tab

it is

Mastercard

needs to be updated

should open in same tab

Your action is required.

this needs to be changed

and

and

businesses

tokenised

Change link to https://razorpay.com/docs/x/payouts/cards/#supported-networks-and-banks

tokenised

tokenised

tokenised and non-tokenised

Add an intro line please

can we add a screenshot for this please. I am not sure which icon indicates Receivables in the left nav

Is this in bold. unable to figure out

please blur out the address for bertie botts

In the screenshot above, please blur out the address for Bertie Botts. the suvastu serene one.

Please add an intro line here

full stop

Dashboard

As part of the RBI guidelines, sensitive card information that includes card number, BIN/IIN, cardholder name, expiry details of the card are no longer compliant to be shared from Oct 1, 2022.

While the TokenHQ

Why have card transactions significantly decreased for my business?

metadata

RBI that

clear

this alone is in numbers while Offers and Payment Methods points are in bullets

Same as previous pages

Rules

same as previous pages

authorised

authorised

same as for others

In Razorpay's Orders API, use the receipt parameter to send your unique Order ID or Receipt.

Same as previous pages

Rules

same as previous pages

In Razorpay's Orders API, use the receipt parameter to send your unique Order ID or Receipt.

where will they get the certificate from?

by the way, what is TSP?

customise

Rules

Perform Sanity Testing at your end

In Razorpay's Orders API, use the receipt parameter to send your unique Order ID or Receipt.

id

Perform a Self-Sanity Test

Rules

same as suggested for Ingenico. How to perform sanity test is not a best practice. Perform a Sanity Test could be a possible bullet point

In Razorpay's Orders API, use the receipt parameter to send your unique Order ID or Receipt.

there are two // here. is that correct?

Secure secret

PineLabs

customise

URL

URL

Self-Sanity Test ?

Self-sanity test

how? support team?

Tech Process is not appearing on UI

what does this mean? can we remove this?

Standard Checkout

this is repetitive. we have explained this in the How it works section

The customers can directly reach out to you for any refund-related issues per the agreement's terms and conditions.

As the bank transfer is bound by an underlying agreement, the customer should directly connect with you for any chargeback, as per the terms and conditions of the agreement.

Question for PM: Where can the customer/merchant get a copy of the agreement?

methods given below

How? We have not provided any contact information. Can you please check with PM if we can remove this question? Or at least rewrite the answer?

replace the seller with You

You should upload the invoices

The question is to be rewritten. Please check if the one suggested below is fine:

How is the money settled to my account?

Please add screenshot

Upon clicking the link, the customer should enter their country code and phone number.

Use must sparingly.

this is confusing, international payments is already enabled for this merchant if they have completed the Dashboard Actions step. So this note here is not needed

Payment Link or a Payment Page

please check with PM if we can add this doc in this left nav itself

Payment Link or a Payment Page

Click the Accounts Details button

Add screenshots

Please check if we can add screenshots

why Payment Link alone?

You must meet the following conditions to accept international payments from your customers:

can we give a link to this? Please check with PM if there is a list of currencies supported by SWIFT and link that here

please change Advantages for Customers to For Customers. Add an intro line after Advantages main heading. Given below are the advantages of using this feature for you and your customers.

Also maybe we should place the For Businesses section before the For Customers section

please use the arrow symbol here

Currently, this feature is available on Standard Checkout only. remove the coming soon info please.

can not

do not

bank

We support this feature on the following methods:

link to support page is missing. please add

do not support convenience fee model on PayPal.

Standard Checkout

please rephrase the question

should be a numbered list

Convenience fee or Convenience Fee? currently the casing is not consistent throughout the doc.

You can choose to. Please replace merchants with you throughout the doc if there are any other instances.

very long sentence. try to rewrite please

should be in bold

do not

this will send the download link to their email id. then they need to download from there. while it is mentioned in the UI as microcopy, we should add a couple of lines around this in the doc too.

Download By Date Range

Pls add intro line

Please add intro line

full stop missing

Intro line to be added

h2 or h3?

says 90 days but we are downloading for 1 year as per the screenshot. might confuse users

this is kind of hanging

Uploading the data itself cannot lead to a reduction. Maybe we can say, help reduce RTOs in the long run?

COD Intelligence?

replace must with should. as per guidelines we should must sparingly

should we say historical RTO data...

customer's

points 5 and 6 should be clubbed

In the Minimum purchase requirements section, you can decide whether the offer should be provided in case of minimum purchase in terms of rupees or quantity.

In the Customer eligibility section, you can decide which customer or customer segments are can avail discounts.

we can club point 3 and 4.

PIN

this screenshot does not seem to match with the steps mentioned above. please check once.

Can we give an example here?

Create shipping zone

this is confusing. we are saying that general shipping rates apply to all products and custom to certain products. then, if general covers all products, how is this point valid?

Under this, you can create a profile for all products. That is, you charge a standard shipping rate on certain products.

Heading can be Shipping Options

Heading can be Shipping Options

feature

feature

you can set

Can we add a screenshot here please?

so no integrations steps at all in docs?

Also, there is a typo in the email id: magic-checkout-support@razorpay.com

can we move the handy tips above the table for this question?

No-Cost or No Cost. Consistency is to be maintained

should paylater appear here? it is a separate payment method right?

spacing issue with question

Can we rename this section to Common please?

this is quick checkout sample code. we should use the standard web checkout sample code

which heading level is this? at present it is not clear that it is a step under How This Works section

How This Works or Worfklow

Let your customers avail No Cost EMIs offered by Bajaj Finserv. The interest levied on the EMIs is waived. No Cost EMIs are offered as an upfront discount to your customers. After the customer makes the purchase, they are charged as per the credit card billing cycle or payment terms agreed with Bajaj Finserv.