The study reported thetop 10 techniques used by the instructors for establishing their instructor presence as fol-lows: using names (cohesive), using greetings (cohesive), referencing groups (cohesive),acknowledging work (interactive), clarifying for instructional purposes (direct instruc-tion), providing tips for how to succeed in the course (facilitating discourse), providinggeneral information or just-in-time information about the course (design and organiza-tion), offering praise and encouragement (interactive), using unusual punctuation orparalanguage to express nonverbal emotions (affective), and using emphasis to heightenawareness (affective)

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