24 Matching Annotations
  1. Oct 2023
    1. For instance, think of using a drill to drive in screws instead of using a screwdriver. The former makes work go faster and smoother.

      Maybe this is pedantic, but a drill is not actually the right tool for driving screws, a screw gun is. Drills are powerful tools that can be used for driving screws faster, but IMO not smoother.


    2. While helpful at times, these distinctions fail to acknowledge that the quality of the internal tooling and even the technical infrastructure can profoundly impact your customers. The tools you build for your colleagues affect the customer experience and their relationship with your company and its products.

      I wish more companies understood this, especially the part about technical infrastructure. Stability is customer-facing!

  2. Sep 2023
    1. He says that ultimately, about 50% of participants who were screened to be part of the control group couldn’t be included because of continuing symptoms.

      Honestly, this should be the headline. A full 50% of people who volunteered to be in the control were actually still suffering symptoms! Half! Of a self-selected group!

    1. The costs of discouraging learning are borne mostimmediately by individuals.

      By design

    2. Give technical teams more time for collaboration and documentation, and makedocumentation “count.” Simply put, documentation and other “mundane” tasks of knowledgesharing were the first sacrifice to time pressure.

      This absolutely matches my experience.

  3. Apr 2023
    1. It was only by building an additional AI-powered safety mechanism that OpenAI would be able to rein in that harm, producing a chatbot suitable for everyday use.

      This isn't true. The Stochastic Parrots paper outlines other avenues for reining in the harms of language models like GPT's.

    1. pre-mortems [68]
    2. documentation as part of the planned costs of dataset creation, andonly collect as much data as can be thoroughly documented withinthat budget.

      If you can't afford to document the dataset, you should not be creating it.

    3. Their investigation of GPT-2’s training data17also finds 272K documents from unreliable newssites and 63K from banned subreddits


  4. Mar 2023
    1. Was all this difficulty worth it? Did Robin and his sister receive a better education at the suburban school? According to him, no. The overcrowded school he went to in Harlem was more academically challenging than the suburban one he was bused to in Seattle.

      bell hooks says something similar in (I think) the intro to "Teaching to Transgress"

  5. Feb 2023
    1. It’s almost like an identity crisis in a way, where you’re trying to cope and also potentially let it go. And just, well, if this isn't the place for me to do this, I have to come to terms with that as well.

      A real danger of "bringing your whole self to work."

  6. Jan 2023
    1. Deploy engines as separate app instances and have them only communicate over network boundaries. This is something we’re starting to do more.

      Before moving to this microservice approach, it's important to consider whether the benefits are worth the extra overhead. Jumping to microservices prematurely is something I've seen happen more than once in my career, and it often leads to a lot of rework.

  7. Dec 2022
    1. Solving the gargantuan challenge posed by complex chronic diseases demands seismic shifts in research funding, medical training, and public attitudes.

      Not to mention the myopic insurance- and profit-driven "healthcare" industry itself.

  8. Oct 2022
    1. only by examining a constellation of metrics in tension can we understand and influence developer productivity

      I love this framing! In my experience companies don't generally acknowledge that metrics can be in tension, which usually means they're only tracking a subset of the metrics they ought to be if they want to have a more complete/realistic understanding of the state of things.

  9. Sep 2022
    1. National Institute for the Conservation of Cultural Property, Caring for Your Collections. Edited by Arthur W. Schultz. New York: Harry N. Abrams, Inc. 1992
  10. Jan 2022
    1. When a product manager trusts that the engineers on the team have the interest of the product at heart, they also trust the engineer’s judgment when adding technical tasks to the backlog and prioritizing them. This enables the balanced mix of feature and technical work that we’re aiming for.

      Why is it so common for engineering teams to be mistrusted by other parts of the business?

      Part of that is definitely on engineers: chasing the new shiny, over-engineering, etc.

      That seems unlikely to account for all of it, though.

  11. Dec 2021
    1. we need to be sincerely willing to explicitly name the problems we’re trying to face

      You can't fight what you can't name

  12. Nov 2021
    1. It’s not so dangerous for us to remember that history and for us to get strength from it.

      A particular kind of progress.

    2. human beings are human beings, meaning they work together, and they help each other, and care about each other

      I love this beautiful definition of humanity, and that it can be backed up with actual history (as well as social science research).