The collaborative and relational approaches that we propose in this article specifically include ‘turning to people who get it’ (Theidon, 2014: 2) and who share a lived reality, as well as fostering ‘caring communities’ (Care Collective, 2020: 45) in the forms of groups, collectives or networks.

As physical flux are constrained in our houses exacerbating existing hierarchies inequities, social constraints, as well as giving the occasion to some of us to confirm the richness of our differences and affirm the benefit of collective life choices, ground new network organization, exacerbate our need to share practices of care.

Building upon Sweeney and Rhinesmith’s approach, and bringing the conceptualizations of care [14,33,34], I propose the following framework:I define social practices as the acts of care performed by individuals and afforded by CTCs in order to promote self and community needs;Based on this study’s ethnography, I categorize social practices into three groups:Care work: the invisible work performed by the infomediaries, or any CTC worker, as described by Sweeney and Rhinesmith;Peer-to-peer care: individuals (CTC users) collaborating with each other so they can inform, take decisions, and strive towards their individual needs; andCommunity care: individuals (CTC users and infomediaries) acting collaboratively or individually in order to promote community wellbeing.It is important to emphasize that social practices also include other social acts that are not necessarily “care”, but given the interactions observed in the CTCs in the favelas, I chose an explicit care-focused lens as the basis of this framework in order to breakdown the social practices in a way that could help make a case for the importance of the CTCs beyond their ICT-focused roles.