7 Matching Annotations
  1. Nov 2022
    1. anditails · 1 yr. agoDell Pro Support Engineer (3rd party)You don't need Support Assist on Windows 11. Enable the "Optional Updates" and it'll do all the drivers through Windows Update.It's fast, too. Far quicker than Support Assist!

      Someone recommending to avoid using Dell SupportAssist on Windows 11. I came across this because I was trying to see if there was a way to update SA in order to ensure the driver iqvw64e.sys was removed. Related to the problem here. Uninstalling SupportAssist resolved the aforementioned problem since recursive file search through C drive failed to find driver iqvw64e.sys

      Based on other comments in this thread, seems like it's best to let Windows Update handle the drivers. Will no longer use Dell SA and will utilize "Optional Updates" to handle drivers

      Currently, the only perceived benefit from SA is automating support tickets submissions if product is under warranty. Last IT support experience with Dell was positive (they did the best they could), but they didn't know much about sys admin stuff on Windows (weren't very helpful in resolving issue without losing all files and installed software).

    1. The correct answer here is to uninstall the intel network driver completely because it is not supported anymore. Support Information for Intel® PROSet and Intel® Advanced...Let Kernel isolation on. saying home users should not care about safety is just a stupid way of thinking. installing bad drivers is a way to spread malware with ease. This should be the "marked solution" to this thread.And I would also add a link to the Intel® Driver & Support Assistant (Intel® DSA) to easily install the latest official driver. Thank you BjornVermeulen for pointing out the support info from Intel.

      I came here looking for a way to resolve an error "A driver cannot load on this device" for the driver "iqvw64e.sys". This error popped up after I enabled "memory integrity" in Windows 11.

      Note that "some malware camouflages itself as iqvw64e.sys" source.

      This driver is associated with Intel network connections software, and gets removed by uninstalling the software per this reddit comment in r/sysadmin. This error is probably because Intel won't support Intel PROSet & Intel Advanced Network Services on Windows 11. The driver is likely a holdover from my Windows 10 OS before I upgraded it to Windows 11. The driver is probably unneeded since other Intel drivers are available .

      The accepted answer in this Microsoft Q&A forum seems silly (just disable memory integrity), so I kept reading and found the highlighted response which quoted a more sensible answer (get rid of bad drivers). Later in the replies, someone asks what's the most efficient way to remove the driver and someone else states

      I found the solution to this problem. After digging for the source of this file, I came across this article. File.net description of iqvw64e.sys. According to the article, this driver can be removed by uninstalling "Intel(R) Network Connections". Sure enough, I went to Control Panel, uninstalled the recommended app, rebooted, and voila! No more error. As for the value of that application, I have no idea. I am however happy to be rid of this error.

      This didn't work for my case since "Intel(R) Network Connections" wasn't installed. Couldn't find iqvw64e.sys in the expected location of C:\Windows\System32\drivers. May have been removed after memory integrity enabled?

      Presently looks like non-issue and can disregard warning in the future

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