Many products, including technology and social media products, can have a multitude of uses including unintended off-label uses. This can lead to harmful and deleterious effects on large groups of people.
On the other hand, some users may also see great benefits from off-label use cases. As an example, despite it being a vector for attacks and abuse, some marginalized groups have benefited from social media through increased visibility, the ability to create community, and expand their digital access.
As a result it's important to look at how a product is being used in the marketplace and change or modify it or create similar but different products to amplify the good and mitigate the bad.